Contents are copied from the Fuda Website at www.fudahospital.com
You may click the links below to go directly to the Fuda Website.
FUDA Admission Procedure
Charging Standards

Worried about travelling overseas for treatment? Don't be. To date, we have treated thousands of patients that come from outside China, and hundreds from Western Europe. We have full-time patient services department whose sole jobs are to translate, handle visas, book and alter flight tickets, arrange airport pickups, book hotel accommodations, and arrange finances. This page summarizes the step-by-step procedure to come to Fuda Hospital for cancer treatment.

Step 1:

Learn more about our hospital, our services, and our reputation by reviewing our website, FAQ, and by downloading our informative brochure.

Step 2:

Contact us at consultationphils@fudahospital.com. Please share with us the patient's diagnosis and stage of cancer, medical reports, treatment history and dates, and description of the patient's condition (level of pain, ability to breath, ability to walk, ability to eat). With this information we can review and promptly provide you with a reply, usually within 24 hours.

Step 3:

After receiving our treatment recommendation, consider and discuss with your family the length of treatment (approximately 30 days), and the cost of treatment. These are decisions that often affect the patient's entire family.

Step 4:

If you have made the decision to seek treatment at Fuda Hospital, congratulations! Your decision is supported by our experience and the award-winning research of our oncologists. The next step is to provide us with the full names and passport numbers of each person who plans to come to Fuda. Please be sure to note which name is the patient's name. With this information, we will provide you with a visa invitation letter which you can take to the local Chinese embassy or local travel agency. You should get your visa in about 3-4 business days.

Step 5:

Once you have your visas, you can purchase your plane tickets to Guangzhou International Airport (airport code: CAN). When you have your confirmed flight information, please email us your flight number, arrival date and time, and total number of people arriving. Please bring your previous medical records with you. Upon arrival, Fuda Hospital will send a driver and a staff member to pick you up at the airport and bring you straight to the hospital, and to your private patient room.

To all patients and family members:

Thank you for your trust in choosing Fuda Hospital to receive cancer care. You can be assured that we take our responsibility very seriously, and that we will do our best to provide you with warm, high quality health care services. In order to maintain a good health care environment, to ensure your safety during your hospitalization, and to provide you with better medical services, we would to give you some more information about the admissions process. Read them carefully, and thank you for your cooperation.

1. Upon your arrival, your primary doctor and nurse will introduce themselves to you. You should prepare and provide detailed information about your (or the patient's) health condition, medical history, and treatment history.

2. In accordance with the law, before undergoing examination, surgery, and other medical treatments, you or your proxy should sign a medical consent form. For the effective implementation of your rights as mentioned in the medical consent and implementation of health protection measures, we ask that you carefully read and sign the medical consent. After both parties agree to sign the medical informed consent, it will then have a significant and most relevant role in exercising both parties' legal rights and interests.

3. Everyday at 8:00 to 12:00 am and 14:30 to 17:30 is the time when the doctors to make their rounds and visit each patient. Thus, please do not leave your room during these times.

4. During your hospitalization period, there are three types of nursing grades: grade I, II, and III. The patient's grade is based on the severity of the patient's health condition. A Grade I patient is required to have bed rest. Grade II patients are allowed moderate physical activity around their hospital room, and Grade III patients are free to do activity around their room.

5. You can use the bell or phone to inform our nurses if you feel any discomfort such as chest distress, dyspnoea, fever, diarrhoea, or dizziness, etc. Your room phone number and nurse station number are posted on the telephone set. To make an in-house call, first dial "8", then the last three digits of the number. If you need to hire an accompanying person, you can contact your nurse.

6. For your own safety, you should not take any medicine except those given to you by your Fuda doctor. This applies to medicine that you purchased by yourself, as well medicine given to you by doctors from another hospital. The hospital will not be held responsible for medicines that our doctors did not prescribe.

7. Please maintain and respect hospital facilities and public hygiene. If there is any problem, please contact your nurse immediately. The patient or their family will be responsible for any loss or damage caused.

8. Fuda Hospital is a non-smoking hospital. Due to health reasons, please do not smoke in or around the patient rooms. If you do wish to smoke, please go to the 10th floor where there is an open-air garden; there you are welcome to smoke. Illegal entertainment is prohibited. Additionally, please respect the other patients by not making loud noises in the hospital ward area.

9. After your admission, our professional nutritionist will give you a diet guide. Please follow these guidelines to get the most benefit during your treatment at Fuda. For other foods, a microwave is available in the food preparation on every floor. Cooking and big-capacity electronic devices (more than 500W) are not allowed in the room.

10. Our hospital provides daily medical bill in Chinese. We will notify you when your deposit runs out. In order not to affect your examination and treatment procedures, please make an additional deposit immediately after we have notified you that your account is empty. If you need to exchange your money, please notify your nurse. We will arrange for the security guard and a patient services staff member to escort you to the bank. Please do not exchange money with strangers.

11. Please take good care of your personal belongings: cash, mobile phone, passports, valuable documents, and other items of value. If you get a visit or a telephone call from a stranger, please do not talk to them

12. To ensure that you have enough rest, please turn off the television and the light at 12:00-14:30 in the afternoon and after 22:00 pm. Please use central air-condition accordingly; setting the temperature too low will negatively affect your health, and thus your treatment.

13. Please do not leave the hospital or stay overnight outside the hospital without first consulting your doctor first. The hospital will not be held responsible otherwise. Our hospital has the right to discharge a patient leaving the hospital without permission, if the patient is absent for more than 24 hours.

14. Please turn on the hot water first before cold water. Test water temperature first to avoid scalding. Please wear sandals in the shower, as the floor can often be slippery.

Thank you for your support and cooperation. We wish you a quick recovery!

A. Admission

On arrival, your doctor and your nurse will introduce themselves to you. Your nurse will take your blood pressure and body temperature. You need to provide your medical history to them. Your nurse will also inform you about the medical check-up(s) you need to do the next morning, whether or not you need to avoid eating, and other things you need to do.

Your nurse/ translator will help accompany you to register at our hospital. You need to fill in the registration form and deposit 20000 Chinese RMB at our cashier on the first floor. Please do not forget to bring your passport with you. The cashier will give you a yellow receipt for your deposit. You need to keep this for your record, and should be kept in a safe place. You need to return all your deposit receipts to the cashier when you are discharged from hospital.

B. Methods of Payment

There are different ways to deposit money at Fuda Hospital: cash, credit cards and money transfer.

Cash

FUDA hospital can only accept cash in the form of Chinese RMB. If you bring other currencies, you need to change it into RMB first. You need to notify the nurse to arrange for the security guard to escort you to the Bank of China. China does not have private money changers the way other countries might have. There is an ATM machine on the first floor from Industrial and Commercial Bank of China (ICBC). The machine accepts Master, Visa, Cirrus, Diner's Club, American Express and JCB Cards. You can draw up to 3000 Yuan each time and up to the maximum of 20,000 RMB per day.

Credit Card

Hospital accepts both MasterCard and Visa cards. However, Visa is preferable. Mastercard seems to have occasional difficulties in China.

Bank transfer

For large amounts, it is recommended to do a bank transfer from your home country. You cannot make a money transfer from the ATM machine on the first floor.

Hospital Account Information:

1. Guangzhou Fuda Medical CO. , LTD- Fuda Hospital

BANK:
Industrial and Commercial Bank of China
Guangzhou Dadao Sub-branch

Swift Code: ICBKCNBJGDG
Address: Guangzhou Dadao Nan No. 701 Guangzhou, China

Receiver:
Name: Guangzhou Fuda Medical CO. , LTD- Fuda Hospital
Or you can abbreviate it:
GZ Fuda Medical CO. , LTD – Fuda Hospital
Account number: 3602 0722 0920 0209 539

Patient:

You must write the full name in post-script (PS) or as notes,Because the space is not enough for receiver's name. For example: Beneficiary's name: Guangzhou Fuda Medical CO. LTD-Fuda Hospital . Thank you.

Make sure to write down the purpose of the money transfer as MEDICAL TREATMENT FEE, PATIENT'S NAME and ROOM NUMBER (if applicable) and ask your bank to fax a copy of the receipt directly to the hospital fax number :0086-20-3447-1400. Thank you.

2. Guangzhou Fuda Medical CO. , LTD- Fuda Cancer Hospital

BANK:
Industrial and Commercial Bank of China
Guangzhou Dadao Sub-branch

Swift Code: ICBKCNBJGDG
Address: Guangzhou Dadao Nan No. 701 Guangzhou, China

Receiver:
Name: Guangzhou Fuda Medical CO. , LTD- Fuda Hospital
Or you can abbreviate it:
GZ Fuda Medical CO. , LTD – Fuda Hospital
Account number: 3602 0722 1920 0054 818

Patient:

You must write the full name in post-script (PS) or as notes,Because the space is not enough for receiver's name. For example: Beneficiary's name: Guangzhou Fuda Medical CO. LTD-Fuda Hospital . Thank you.

Make sure to write down the purpose of the money transfer as MEDICAL TREATMENT FEE, PATIENT'S NAME and ROOM NUMBER (if applicable) and ask your bank to fax a copy of the receipt directly to the hospital fax number :0086-20-3447-1400. Thank you.

C. During Your Stay

When you want to discuss your condition with your doctor, it is best to wait until they have finished with their morning visit to all the patients. Then, you can make an appointment for him/ her to come to your room later or meet him/ her in the office. Feel free to approach your doctor if you have any question or problem.

D. Treatment Plan

On your second day of arrival, the patient is usually scheduled for PET/CT scan or CT scan and/or other necessary check-ups. PET/CT scan result will arrive the afternoon or evening of the third day. Based on the result of the scan, the next morning your doctor will discuss your case with the whole treatment team and make a treatment plan for you.

The treatment plan will consist of the treatment modalities for you plus the cost estimation. Please keep in mind that this is only a rough estimation, there may be unexpected condition (i.e.: low white blood cell, low electrolyte, etc). These conditions will add to the cost of your treatment.

E. The Invoice

Every afternoon you will receive a daily invoice for all activities you have been through as a patient the day before. This includes details on infusions, scans and check-ups, room fee, nursing etc. The headlines are in English but specifications are in Chinese. Please understand that for the time being, it is impossible for us to provide you with an English invoice. If you have questions about the invoice, please do not hesitate to contact your nurse or translator.

These are the headlines:

Western Charge: This specification consists of western medicine and vitamins given as oral medicine, injection or infusions.

Chinese Charge: All types of Chinese and herbal medicine given in oral liquid, injection or infusions.

Room: This is the charge for the room you stay in. A daily additional fee of 4 RMB is charged. If you need an airbed or extra sofa bed, these can be provided at an extra cost.

Examination: Includes PET CT scan, ultrasound, ECG, and other scans and tests.

Consultation: A daily charge for the doctors' room visit.

Nursing: A daily charge for the all of nurse�s services. There are 4 types of daily care service depending on the condition of the patient. There are also other nursing services depending on your condition (i.e. daily hygiene care, giving injections, mixing saline solution, etc.)

Therapy: This may be any kinds of treatment you received: CIC, cry oblation, seed knife, acupuncture, heat treatment, and the charges for the equipments used for any procedure (i.e. blood tests, etc.)

Operation: Any kinds of surgery.

Laboratory: Whenever you have blood work, or laboratory analysis is done, the charge will be put under this headline.

Others: Anything else.

F. Discharge

It is best that you settle your medical bill the afternoon or evening before your discharge. The cashier is open until 10 pm. ask your nurse first whether they have closed your hospital account beforehand. Do not forget to bring all the yellow receipts.

After your bill is settled, the cashier will give you the medical record both in English (you can use it for insurance purposes) and in Chinese. If you require a wheelchair for any reason, please let our doctors know in advance. Your doctor will also give you back all your previous medical check-up reports.

G. Palliative Care

Palliative Care is an approach that improves the quality of lives of patients and families facing the problem associated with life-threatening illness, through the relief of suffering by means of psychological, social and spiritual support.

If you are a Roman Catholic or Christian and in need of a priest's or sister's service, feel free to ask your translator to arrange this for you.

H. Miscellaneous

IDD Telephone from room

If you need to call home from your room, you can ask your nurse to open the IDD connection for you. This will enable you to call home more cheaply. The telephone bill will be charged separately from your medical bill when you are discharged.

To make a local call: 9-17909-20(Guangzhou code number)-XXXXXXXX

To make a local mobile phone call: 9-17909-XXXXXXXXXXX

To make an international call: 9-17909-00-(International code number)-(city code number)-(telephone number)

Passport and Visa

Passport

We highly advise you to make a copy of your passports (patient's passport and family members' and/or friends') and bring the copy with you (and NOT the original passport) when you need to go out of the hospital. The cashier on the first floor will help you copy the front page and the visa page when you register with the hospital for the first time.

Visa

Issue date: the date the Chinese Consulate or Embassy issues this visa

Enter before: the validity date that you can use this visa to enter China.

Ex. enter before 29 March 2009. If you haven't used this visa until this date, then you need to apply for a new visa to go to China.

Duration of each stay: the period of time you are allowed to stay with this visa from your arrival date.

Entries: the time(s) of entry(s) you can use this visa to enter China

How to know when your permit is about to expire:

Ex: You have a 30-day stay for each traveller�s permit. For example, if you entered China on September 15, 2008, then your permit to stay would end on October 14, 2008. When your visa permit nearly expires, but you are still on medication or a treatment which does not allow you to return to your home country, you need to extend your visa. Please take a visa picture in the appointed photo studio first (the nearest one is on Chigang Rd opposite Chigang Lukou bus stop, for patients who cannot leave their beds, the photographer will be willing to come to the hospital for an extra fee) and apply for a new visa one week in advance. Check on IV.3 Ticketing and Visa Extension part.

HELPFUL TELEPHONE DIRECTORY

1. Foreign Currency Exchange

Every Tuesday, Thursday and Saturday morning, the security guard can accompany you to go to the Bank of China to exchange your money. Bring your original passport and a copy of your passport. Please notify your nurse in advance.

2. Indonesian and English Translator

Lian 13250303531
Li Lin (Eddy) 15915827969
Lina 13002035837

3.Ticketing and Visa Extension

When your visa permit nearly expires, but you are still on medication or a treatment which does not allow you to return to your home country, you need to extend your visa. Please take a visa picture in the appointed photo studio first (the nearest one is on Chigang Rd opposite Chigang Lukou bus stop, for patients who cannot leave their beds, the photographer will be willing to come to the hospital for an extra fee) and apply for a new visa one week in advance. Check on IV.3 Ticketing and Visa Extension part.

For visa extension, ticket change and in-hospital visa photo, contact: Todd Liu 13560097943 or office number: 34471396 Calling from your room: #8396

4. If you need to call the nurse station from your room:

5th floor: 8266
6th floor: 8296
7th floor: 8326
8th floor: 8356

Have a great day. Your health our aspiration. If you would like to know about our hospital, please link to our website: www.orienttumor.com. If you have further questions, please reply to this mail without editing or removing previous correspondence.

Fuda Hospital

Address: No.91-93 JUDE Zhong Road, Guangzhou, China. Tel: 0086-20-3447-1288 Fax: 0086-20-3447-1406